Our Services
- One Off Compliance and Quality Audit (Mock CQC Inspection)
The Mock Inspection measures your service against the 24 Key Lines of Enquiry used by the CQC and will address the 5 questions – Is the service safe, effective, caring, responsive and well-led?
A full report is produced and an agreed action plan offered to address any issues raised.
This inspection can also include a full medication audit / inspection by an experienced pharmacist with in-depth understanding of the requirements for care agencies or homes. (Pleaase See the Specialist Services Section below)
This is recommended to Nursing Home Managers to provide evidence to regulatory bodies that the organisation is meeting requirements and ensuring safety.
Follow up visits can be arranged to monitor the progress of the action plan and offer support and guidance where necessary.
- Home Audits and Compliance Visits
This is a more personalised and tailored service that offers providers either monthly, quarterly or annual audit visits.
A full audit will be completed and a report on the findings including an action plan is provided.
The audits can be focussed on specific areas of concern and can be announced or unannounced depending on the needs of your service.
- Specialist Services
We are able to provide you with specialist support on a number of specific areas: -
Managing Medication
The team at NJSCS can support you with your medication management. This can include medication audits, mock inspections, policy writing and procedural guidance from an experienced Pharmacist.
As regulatory bodies are focussing more on medication management we are able to offer a service that will give you confidence that you are fully compliant in your ordering, storage, administration and management of your service users’ medication
Support with CQC Appeals and Compliance
Should you wish to challenge any element of the CQC report, NJSC can support you through the process in order to provide a structured and constructive reply to the CQC
Legal Responsibilities Regarding Mental Capacity
Support to meet legal responsibilities around mental capacity and the use of Deprivation of Liberty Safeguards (Dols)
Sensory Training
To help staff understand the difficulties faced by service users with sensory or dual sensory loss, to improve communication and demonstrate effective, person centred care planning